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Returns Policy

Returns will be accepted (for non-sale items) within 14 days of purchase. We currently do not offer pre-paid or free returns.  We are unable to offer refunds for items purchased in the sale (this does not include items purchased with a promotional code).

Items must be returned unworn, in their original condition and with tags in place.  Please follow the returns instructions which you will receive with your item. 

When trying on clothing please avoid any contact with makeup, lotions or fake tan as this will affect your return.  We are also unable to provide a refund for any items that appear to have been worn.  Each item will be carefully inspected before a refund is issued if an item is not acceptable for a refund then the item will be regretfully returned to you.

Refunds will be issued within 10 working days of receiving your goods, providing they are in a re-salable condition.  We will refund the full amount of the item, without postage.  Refunds will be made via your original payment method.

When returning your item/s please obtain proof of postage as we cannot accept liability for loss or damage of goods in transit.  All items are your responsibility until they are received by us.

If you have any questions regarding this policy, please contact us on customerservices@bloomigals.co.uk and we will be able to help.